//Support for iPhone

FAQ

• I’m having trouble setting up Zimpl

  Before Zimpl will work there are some steps you need to follow.

  First you have to enable Zimpl as a third-party keyboard.

  Start Settings on the homescreen.

  

  

  Select General, then Keyboard, then Keyboards,

  
  

  

  then Add New Keyboard..., then Zimpl, then Zimpl,

  
  

  

  then tap the switch Allow Full Access and finally press Allow.

  
  

  After you have enabled Zimpl, you need to select it as the active keyboard.

  In the standard keyboard, long-press the globe key and select Zimpl in the popup menu.

  

  And after that your setup is complete!

• How do I upgrade to the latest version of Zimpl?

  Go to App Store on you iPhone and search for Zimpl.

• Where can I download Zimpl?

  Download Zimpl on App Store

• Can I use Zimpl on all my iPhones?

  Yes, when you buy Zimpl, the license is for your Apple ID account. This means you can install the app at no additional cost on any iPhone that has your Apple ID as its primary account.

• Will Zimpl work on my iPad?

  Yes, you can use it on any iOS device, using version iOS 8.0 or later, but it is optimized for iPhones.

• I have a new iPhone, how do I transfer Zimpl to the new device without having to pay for it again?

  If you are using the same account on the new device where you downloaded Zimpl to then it is easy to download on your new iPhone.

• How do I delete mistyped words from the pop up grid or the suggestions bar?

  Just start to type the unwanted word and when it shows up in the suggestions bar just long-press it and then press Remove in the message box. This removes it from the pop up grid as well.

• How do I delete fast with Zimpl?

  Hold down the delete button and the pop up grid will show up. From this you can choose to delete either a symbol, the last word, the last sentence or everything. You can also bind together the last two words from this menu i.e. How ever - bind - However.

• How come the "common words" don't change?

  Each letter has a set of words, beginning with the letter, associated with it. The words are always in the same place which makes them easy for you to remember and you’ll know them by heart in no time.

• Is there an easy way to type a question mark, exclamation mark or a comma?

  With our gesture based Quick Actions you can simply flick your finger to the right on the symbol key to type a question mark, up for a exclamation mark and left for a comma.